Terms & Conditions – 9db

1. Introduction

Welcome to 9db, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player") and 9db ("we", "us", "our") regarding your use of all services, games, promotions, and content available through 9db.asia.

By registering an account, accessing our platform, or placing any wager on 9db, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must discontinue use of the platform immediately.

9db reserves the right to update, modify, or replace these Terms at any time. Continued use of our platform following any such changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates.

2. Eligibility Requirements

To register and use 9db services, you must satisfy all of the following eligibility criteria at the time of registration and throughout the duration of your account:

• You must be at least 21 years of age. 9db strictly prohibits underage gambling in compliance with responsible gaming best practices.
• You must be a resident of Bangladesh or a jurisdiction where online betting is not explicitly prohibited by local law.
• You must not be registered as a self-excluded or problem gambler on any gambling regulatory list or self-exclusion scheme.
• You may only hold one active account on 9db. Duplicate accounts are subject to immediate suspension and forfeiture of funds.
• You must provide accurate, current, and complete personal information during registration and keep this information updated at all times.

3. Account Registration & Verification

Creating an account on 9db is free. You will be required to complete a KYC (Know Your Customer) verification process before any withdrawals are processed. 9db uses industry-standard SSL encryption and data-protection measures to safeguard your personal information.

• Valid government-issued photo identification (National ID, Passport, or Driving License) is required for full verification.
• Proof of address (utility bill, bank statement) dated within 90 days may be requested during verification.
• 9db may request additional documentation at any time as part of ongoing compliance and fraud-prevention procedures.
• Submitting false or misleading information will result in permanent account closure and potential legal action.

Account security is the sole responsibility of the User. You must not share your login credentials with any third party. 9db will never contact you to request your password. Report any unauthorized access to our support team immediately via the contact details below.

4. Deposits, Withdrawals & Payment Policy

9db supports a range of trusted mobile banking and digital wallet options tailored for Bangladesh players. All financial transactions on the platform are conducted in Bangladeshi Taka (BDT). The following payment conditions apply:

• Minimum deposit is ৳500. Minimum withdrawal amount is ৳1,000. Maximum withdrawal limits apply and are subject to change without prior notice.
• Withdrawals are processed within 24–72 hours after successful KYC verification. Delays may occur during public holidays or due to extraordinary volume.
• All withdrawal requests must originate from the same payment method used for the original deposit. Third-party transfers are strictly prohibited.
• 9db reserves the right to withhold funds pending investigation if suspicious activity, fraudulent behavior, or money laundering is suspected.

9db does not charge transaction fees for standard deposits via bKash, Nagad, or Rocket. However, your mobile financial service provider may apply their own transfer charges. Please consult your provider's fee schedule for details.

5. Bonuses, Promotions & Wagering Requirements

9db offers a variety of bonuses and promotional incentives to eligible players including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, and BPL season. All bonuses are subject to the following standard conditions:

• All bonuses carry a minimum wagering requirement of 20x the bonus amount before any withdrawal can be processed. Specific promotions may carry higher rollover requirements.
• Bonuses are non-transferable and have no cash value until all rollover conditions have been fully met.
• 9db reserves the right to withdraw any bonus offer from any player at its sole discretion if abuse or manipulation is detected.
• Free spins winnings are subject to wagering requirements before withdrawal. Maximum win cap from free spin promotions is ৳5,000 unless otherwise stated in the specific offer terms.

6. Prohibited Activities

The following activities are strictly forbidden on the 9db platform. Violation of any of these rules may result in immediate account suspension, forfeiture of winnings, and referral to relevant authorities:

• Creating multiple accounts to exploit bonuses or circumvent restrictions (bonus abuse).
• Using automated bots, scripts, artificial intelligence tools, or any software to gain an unfair advantage in games or sports wagering.
• Any form of collusion with other players, match-fixing attempts, or exploitation of software bugs and vulnerabilities.
• Attempting to launder funds through deposits and withdrawals or using the platform for any illegal financial purpose.
• Providing false identification, misrepresenting your age or identity, or impersonating another user or 9db staff member.

9db employs advanced fraud-detection systems and cooperates fully with law enforcement agencies in Bangladesh and internationally where required by law.

7. Intellectual Property

All content published on 9db.asia — including but not limited to text, graphics, logos, game interfaces, promotional materials, software, and design elements — is the exclusive property of 9db or its licensed content partners. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only.

Reproduction, distribution, modification, public display, or any commercial use of 9db content without prior written consent is strictly prohibited and may result in legal action.

8. Limitation of Liability

9db provides its platform and services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 9db disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. 9db does not guarantee uninterrupted, error-free, or secure access to the platform at all times.

Under no circumstances shall 9db be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, regardless of whether 9db has been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the platform is to cease using the service.

9. Amendments to These Terms

9db reserves the right to modify these Terms & Conditions at any time without prior notice. Significant changes will be communicated to registered users via the email address on file. It is your responsibility to check this page regularly for updates.

Continued use of 9db following the publication of revised Terms constitutes your binding acceptance of such changes. If you disagree with any modification, you must immediately close your account and cease using our platform.

10. Responsible Gaming Commitment

9db is committed to promoting responsible gaming for all players in Bangladesh. Gambling is intended solely for entertainment purposes and should never be treated as a source of income or a way to recover financial losses. We provide self-exclusion tools, deposit limits, session time reminders, and cooling-off periods to help players manage their gaming activity. Players who feel gambling is becoming a problem are encouraged to contact our support team or seek professional help.

By using 9db, you acknowledge that you are gambling with funds you can afford to lose and that gaming is a recreational activity. Players must be 21 years or older. If you require support regarding responsible gaming, please visit our dedicated Responsible Gaming page for resources and assistance.

11. Contact & Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please reach out to our dedicated customer support team. Our agents are available 24 hours a day, 7 days a week to assist players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and Rangpur.

You may contact us by email at [email protected]. Please include your registered username and a clear description of your query. We aim to respond to all support requests within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.